Privacy Policy
At Oncare, we understand the importance of protecting your privacy. We adhere to the highest standards to secure all transactions and safeguard your personal information. Please read below to understand our data collection and sharing practices.
Important Note:
This Privacy Policy is subject to change at the discretion of management without prior notice. We encourage you to review this policy periodically to stay informed about updates.
Applicability
This Privacy Policy applies to:
- Patients, their representatives, attendants, relatives, friends, or affiliates (“you” or “User”).
- Users of the Oncare Website or Mobile Application (“you” or “User”).
About Oncare
In this Privacy Policy, “we,” “us,” or “Oncare” refer to Aedos Health Solutions Pvt Ltd . By visiting our Website or using our services, you agree to abide by this Privacy Policy. If you do not agree, please refrain from accessing the Website or App.
By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy.
Collection of Personal and Other Information
When you access our Website or App and provide details regarding your health or other personal information, we store this information securely to enhance your experience.
Types of Information Collected
- Personal Information: Name, contact details, health information, billing address, payment details, and other data required for transactions.
- Behavioral Data: Information about your interactions with the Website or App, such as pages visited or features used, collected through technologies like cookies.
Cookies
Cookies are small files placed on your device to help us provide services, analyze website flow, and enhance user safety. While some cookies are placed by Oncare, third-party cookies may also be present. You can manage cookies through your browser settings.
Usage of Information
We use your data to:
- Provide and personalize our services.
- Communicate with you about treatments, appointments, and promotions.
- Conduct internal research for service improvements.
- Carry out targeted marketing through channels like email, SMS, and social media.
- Enhance your experience using profiling and personalized recommendations.
If you wish to unsubscribe from marketing communications, you can click the “unsubscribe” link in emails or contact us at info@oncarecancer.com.
Sharing Your Information
We may share your information with:
- Oncare Group Entities: To deliver services efficiently.
- Third-Party Partners: For services or promotions associated with Oncare.
- Legal Authorities: When required to comply with legal obligations.
Retention of Information
Your data is retained in compliance with legal and regulatory requirements or Oncare’s internal policies. In some cases, information may be stored for longer periods for legitimate purposes.
User Consent
By using our Website or App and providing your information, you consent to:
- The collection, storage, and processing of your data as outlined in this Privacy Policy.
- Sharing your information as described above.
Changes to the Privacy Policy
If we make changes to this policy, updates will be posted on this page to ensure transparency.
App Permissions
To provide seamless services via the Oncare App, we may request the following permissions:
- Camera, Audio, and Video: For consultations and uploading documents.
- Location: To find nearby doctors and services.
- Files and Media: For storing and accessing medical records.
- Phone and SMS: For OTP verification, creating user profiles, and calling health experts.
- Image Upload: For treatment tracking and personalized recommendations, with user-provided consent.
Contact Us
For questions or concerns about this Privacy Policy, please reach out to us at: info@oncarecancer.com.